1.)  In one word, Don't. To expand on that, images on the internet are usually 72 dpi (dots per inch). They are small to save space and load quickly when you view a webpage. To print an image 300 dpi is best. 72 dpi does not include enough information to print clearly. Images will be fuzzy at best when printed at this resolution. If you want to use images from your website, ChristMas Printing will need the original 300 dpi image or photos. There is just no getting around this one.

2.)  When you are looking at your proof on your monitor, the colors are RGB (even if we have converted them) because monitors produce color using Red, Green and Blue. When RGB is converted to CMYK, there are definite changes to large blocks of color. While you might not notice these conversions in a photograph, your logo or other line art graphic will look different. To produce full color printing on our presses, all colors are converted to CMYK (cyan, magenta, yellow and black) and are printed one color over another to produce full color. Some RGB colors cannot be reproduced because of this. If you need an exact color, consider requesting a spot color. If you need colors to be as close to your original as possible, we suggest ordering a Matchprint (additional charges apply) to verify these color conversions will be adequate before we print your order. IT IS VERY IMPORTANT TO CHECK YOUR PROOF CAREFULLY. ONCE SIGNED, YOUR PROJECT WILL GO TO PRINT AND CHANGES WILL INCUR ADDITIONAL CHARGES.

3.)  A matchprint is a full color copy made from the actual negatives your file will be printed from. It is an excellent way to verify color information. When transferring files from screen to paper, several changes take place. First, your image is going from backlit RGB to flat CMYK. Light is reflected to your eyes differently. The CMYK colors are printed one on top of the other and no light is shining through. CMYK is a good, but limited color palette. Some colors produced on screen cannot be exactly reproduced with the four color process (CMYK). Some changes will occur. If your company requires a specific color, it would be a good idea to verify the color with a matchprint. We will be glad to produce one for you for an additional charge and overnight it to you for your approval. ChristMas Printing offers matchprints for $65.00 per 12 x 18. For example: If your document is 8 1/2 x 11, Full Color both sides, you would require one 11 x 17 Flat. (8 1/2 x 11 twice for front and back) If you have further questions about matchprint or <PDF proofs>, please feel free to call us. 1-866-383-6063 Pricing for different sizes is as follows. up to 8.5 x 11 45.00 8.5 x 14 50.00 12 x 18 65.00 16 x 20 85.00 20 x 24 125.00 We can do digital prints prior to film that are about 95% accurate to color up to 11x17 for 45.00 several customers use these to proof by and are happy with them and it saves a bit of money.

4.)  Typically, it takes ChristMas Printing 5 to 7 business days to complete your printing project. Multi-page booklets and catalogs take a little longer. Of course this is after we get a final approval of your proof from you. Remember to allow time for us to ship your project. We will be shipping UPS ground (unless otherwise specified) from ChristMas, FL 32709 to your location. UPS has an estimator for shipping cost on their website. The weight of your project will vary according to quantity and stock. Rush service available. Call us if you have any questions. 1-866-383-6063

5.)  If you are using a pretty standard font, such as Times, Helvetica, or other standard system fonts that came with your computer, probably not. However, if you are unsure please include a copy of the font when submitting your file. On a PC, this can be done by going to drive C:\ and looking under Windows--> Fonts and copying the font onto the desktop. When you get ready to burn your CD or save to your zip, just make sure to include this copy of your font. On a Mac, go to the folder where your fonts are stored (by default to the system folder) and option-drag the folder to the desktop. If you still need assistance, please call us. We are always glad to help.

6.)  Printing from a desktop printer will always produce different results than a full color printing press. The first reason is that most home printers print using 3 inks (RGB). They also print one line at a time. When printed on a commercial press, the four colors (CMYK) are laid down one on top of the other. On occasion the results are what some people refer to as "duller". You can never judge exactly what a color on your monitor is going to look like when commercially printed. Color monitors use the RGB color space. It is physically impossible for them to be identical because they are two completely separate processes. RGB is light that goes straight to your eyes. CMYK is reflected light bouncing off of the object on which it is printed (the paper). Bright, neon, really vivid colors will not print in CMYK color space. It just won't happen. You can come close, but they will be less vivid when printed on our presses.

7.) 

PC Users:	Mac Users:
Adobe PageMaker 7.0 Adobe Photoshop 4.0 Corel Draw 8.0	Adobe PageMaker 7.0 Adobe Photoshop CS2 Adobe Indesign CS2 Illustrator 10.0 & CS2 Quark Xpress 6.5
We can also work with Microsoft Publisher files, however there is an additional charge for converting your files to usable print files.

Programs like QuarkXpress and PageMaker are best for producing a completed project. They keep your text clean and are easy to convert to CMYK. Photoshop is great for creating your images. Just make sure you are using "CMYK" under IMAGE-MODE. You want your images to be at least 300 dpi. When you import your Photoshop image, ChristMas Printing will need a copy of that original artwork to produce the best finished piece. We will be glad to use your Publisher (please note that Publisher files are not CMYK compatible and will incur additional set up fees) or Word file, however, these files are not properly CMYK supported and will embed all of your images as RGB. Your colors will not print exactly like they are on your screen. Sometimes, these conversions are significantly different. We will send you a PDF proof of these color changes, but remember you are looking at these on a monitor that is RGB.